ZainTECH partners with Diamond Policy and Shahin Platform to transform Digital Insurance services in KSA

• Collaboration to enhance Claims Processing, Cybersecurity, and Cloud Solutions in the Kingdom’s Insurance Sector
• Ensuring digital insurance services remain secure and data-driven

Riyadh, KSA, 18 February 2025—ZainTECH, the integrated digital solutions provider of Zain Group, has partnered with Diamond insurance broker and SHAHIN Platform, a leading Saudi insurance brokerage firm, to drive digital transformation and innovation within the Kingdom’s insurance industry.

Announced during LEAP 2025, this partnership aims to enhance claims management, cybersecurity, and cloud-based infrastructure to create a more secure, efficient, and technology-driven insurance ecosystem. Through this collaboration, ZainTECH will leverage its expertise in cloud computing, data analytics, and cybersecurity to optimize Diamond Policy’s operations, enhance digital claims processing, and fortify IT infrastructure. By integrating advanced digital solutions, the partnership seeks to streamline insurance services, improve customer experience, and establish a future-ready, scalable framework that aligns with Saudi Arabia’s Vision 2030 for digital transformation.

Andrew Hanna, CEO of ZainTECH, said: “Insurance is undergoing rapid digital evolution, and this collaboration will empower Diamond Policy and Shahinto embrace secure cloud technologies, advanced analytics, and cutting-edge cybersecurity solutions, ultimately enhancing operational efficiency and customer service. Our joint commitment to innovation will set new benchmarks for digital insurance services in Saudi Arabia.”

Bader Al Shaya, Founder and Chairman of Diamond insurance broker and SHAHIN Platform, commented: “As a company dedicated to redefining insurance services, partnering with ZainTECH allows us to accelerate our digital transformation and provide customers with faster, more secure, and seamless claims processing solutions. By embracing the latest cloud and cybersecurity technologies, we are reinforcing our commitment to innovation, security, and customer satisfaction in the evolving insurance landscape.”

As the insurance industry navigates the challenges of digital transformation, the ZainTECH-Diamond Policy-Shahin partnership marks a milestone in reshaping how insurance brokerage and claims management services are delivered. This collaboration will enable both organizations to explore future technological advancements, ensuring that insurance services remain secure, data-driven, and efficient in an increasingly digital world.